Privacy Policy

Last Updated: 25 Dec, 2025

This Privacy Policy explains how Piedmont Plumbing and Fuel Piping collects, uses, and protects your information when you use our website and services. It also outlines your privacy rights and how applicable laws protect you.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Company refers to Piedmont Plumbing and Fuel Piping, Concord, NC.

Website refers to Piedmont Plumbing and Fuel Piping’s website.

Service refers to the Website and related plumbing and gas line services.

You means the individual or business accessing or using the Service.

Personal Data is any information that identifies or can identify an individual.

Usage Data refers to data collected automatically through website use.

Cookies are small files placed on your device to improve site functionality.

Device means any device used to access the Service.

Service Provider means third parties who help operate or analyze our Service.

Country refers to North Carolina, United States.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain information, including:

First and last name

Email address

Phone number

Information submitted through contact or estimate forms

Usage Data

Usage Data is collected automatically and may include:

IP address

Browser type and version

Pages visited and time spent

Device identifiers and diagnostic data

When accessing the Service via mobile, we may also collect mobile device and operating system information.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and improve website performance. These include:

Types of Cookies We Use

Essential Cookies
Required for core website functionality and form submissions.

Cookie Consent Cookies
Store your cookie preference choices.

Functionality Cookies
Remember your preferences to improve user experience.

You can disable cookies through your browser settings. Some website features may not function properly without them.

Use of Your Personal Data

Piedmont Plumbing and Fuel Piping may use your Personal Data to:

Provide and maintain our services

Respond to inquiries and estimate requests

Communicate by phone, email, or text message

Send service updates or appointment-related information

Improve website performance and service quality

Comply with legal obligations

You may opt out of promotional communications at any time.

Sharing Your Personal Data

We may share your information only when necessary:

With trusted Service Providers who assist in operations

To comply with legal requirements

During business transfers such as mergers or asset sales

With your consent

We do not sell or rent your personal information.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill service purposes, comply with legal requirements, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your information may be processed at our operating location or where Service Providers are located. We take reasonable steps to ensure your data is handled securely and in compliance with this Privacy Policy.

Your Data Rights

You have the right to:

Request access to your Personal Data

Request correction or deletion of your data

Withdraw consent where applicable

To exercise these rights, please contact us directly.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your data may be transferred. You will be notified if this occurs.

Legal Requirements

We may disclose Personal Data if required by law or in response to valid legal requests.

Security of Your Personal Data

We use commercially reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children under 13.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Email: [email protected]
Location: Concord, NC, United States